Understanding Regulatory Compliance in Third-Party Relationships in 2024

As our business world becomes more digitalized and privacy issues become more concerned, regulatory compliance can help your organization identify and minimize the risk associated with legal and regulatory obligations.

A robust compliance framework can reduce the likelihood of these non-compliance incidents and avoid any cyberattacks or data breaches. A regulatory compliance framework can help your organization create fair and secure business environments and transactions when doing business with third parties.

The risks associated with third parties can be of various kinds that will cause reputational, legal compliance, operational, and financial damages to your organization. You can't avoid third-party relationships, as you need them to outsource particular services for your business in today's digital world. Therefore, their impact on the compliance status of your organization is also inevitable due to the interrelatedness and obligations you must follow due to your relationship with third parties.

While regulatory compliance is necessary to ensure ethical and legal practices and enhance efficiency, compliance in these partnerships becomes even more critical.

This article highlights the importance of regulatory compliance in third-party relationships and the role of data compliance consultancy firms in navigating complex compliance requirements.

Key Takeaways

• Regulatory compliance is crucial in shaping third-party relationships and ensuring adherence to the necessary regulatory guidelines.
• Data compliance consultancy firms can help organizations outsource compliance by navigating the complex landscape of regulatory compliance principles.
• Risk assessment, due diligence, and contractual agreements are critical considerations for third-party relationship management.

Significance of Third-Party Relationships

Third parties play a crucial role in any business, providing necessary services to grow. However, along with all beneficial services, they bring a wide range of unavoidable issues that can be controlled and mitigated efficiently within a business context. First, let's examine third-party relationships in today's business context.

Third-party Relationships and Business Context

Due to the constant flow of data transfer between your organization and third parties, you must closely examine how this relationship can damage your organization and its benefits.

Examples of Third-Party Relationships

A third party can be any company or individual with whom you have entered a business relationship. Most organizations work with various external entities and individuals that can pose potential risks.

Relationships with external entities include vendors, service providers, supply-side partners, demand-side partners, and investors. Included both contractual and non-contractual parties, third parties can be related to different departments and sections of your organization depending on the kind of business you have and the kind of services or products you provide. Here are examples of some of the third-party organizations:

• Martal Group: The third-party IT provider company provides IT systems within your organization, including SaaS, Enterprise software, IT sectors, lead generation, appointment setting, and account management and sales.
• Escrow Company: The contractual mediator company collects the documents and money the buyer and seller exchange when completing the transaction.
• JAMS: The organization helps two or more parties settle or resolve disagreements.

Potential Risks and Challenges of Third-Party Relationship

Third-party relationships include connections and collaborations between your organization and external entities such as vendors and service providers. These relationships are significant for your business continuity, enabling your organization to outsource certain services and enhance your organization's competitive strength. However, third parties come with potential risks and challenges that can expose your organization to various risks.

For example, the third party's failure to comply with relevant regulations can bring legal consequences and reputational damage to your organization. Organizations must prioritize regulatory compliance while engaging with third parties to avoid the potential third-party threats of data breaches.

Data Compliance and Consultancy Firms

In data compliance management, data compliance consultancy is a third-party body that can help your organization monitor and stay up-to-date with regulatory requirements. Along with other data compliance solutions, the firms offer consultancy services to provide professional guidelines and expertise on the compliance status of your organization. Through their consultancy role, they identify any compliance-related problems, improve operations, and navigate the complexities of data compliance to avoid fines and penalties.

Suppose your organization is one of those highly regulated industries or faces increased regulatory scrutiny. In that case, a compliance consulting firm can help your organization stay in line with new regulatory requirements and upcoming changes in laws or regulations.

Expertise and Services of Compliance Consulting Firms

The compliance consulting firm usually offers various data protection compliance services. They provide the necessary professional support for your organization's offering:

• Data Compliance Officer: The officer is responsible for implementing data compliance procedures and complying with relevant regulations such as GDPR and CCPA. In the case of any security incident, the data compliance officer coordinates the organization's response, ensuring timely and effective measures to mitigate the impact of the breach.
• Data Consultant: By researching data solutions, the consultant can offer the necessary training, technologies, and strategies. Data consultants can manage internal and external business partners to meet global regulatory reporting requirements and provide compliance solutions.
• Collaborative Approach: The data compliance firms can work closely with the organization's stakeholders and employees through this collaboration. This cooperation can bring effective third-party risk management by understanding the context and providing tailored recommendations.

Data Compliance Firms and Complex Compliance Requirements

Compliance is an essential aspect of your organization and helps your organization to maintain high standards of conduct, protect your reputation, and avoid legal issues. Adherence to regulatory compliance can also safeguard the importance of your organization by meeting industry standards.

Depending on the specific needs and resources, data compliance firms are at the front line to navigate the complexity of the compliance landscape and assist with compliance efforts. While it may be costly to have a data compliance firm on the side, compared to the legal and financial consequences of non-compliance, data compliance firms are the most efficient mediators for managing third-party risks.

The firms can deal with the complexity of data compliance through:

• Understanding Regulatory Environment: To navigate the regulatory landscape, data compliance firms must be aware of all related federal, state, and local regulations, as well as industry-specific regulations.
• Developing Compliance Program: Once they understand the regulatory environment, the firms must develop a compliance program addressing all applicable laws and regulations. The program can ensure compliance and define employee training on compliance issues.
• Planning Risk Assessment: To identify potential areas of non-compliance, the data compliance firms plan to identify potential risks related to operations and data privacy issues.
• Monitoring and Reporting: Data firms conduct regular audits and reports on potential violations and risks. Through meaningful insights from these reports, organizations can identify areas needing improvement.
• Staying Informed on Regulatory Changes: Data firms plan to continuously monitor regulatory developments by attending conferences and events on industry standards to keep up-to-date with recent changes in regulatory requirements.

Key Considerations In Third-Party Relationship Management

Since organizations' connection with third parties is a life cycle issue, the organization must keep track of the process of managing third-party relationships. Managing third-party relationships includes contractual and operational strategies for efficient third-party risk management.

Risk Assessment and Due Diligence

Assessing risks and third-party due diligence are crucial parts of managing third-party relationships. Since an efficient risk assessment entails continuous third-party due diligence, you must consider third-party compliance status before assessing its potential impact on your client's data security.

Evaluating Third-Party Compliance with Relevant Regulations

Evaluation of third-party compliance is a crucial stage you must complete for efficient data compliance management. To have an efficient evaluation of third parties, you must take some steps into account:

• Identify Risks Associated with Third-Party: Research regulations, understand the laws and standards applicable to your industry, do an internal audit, and analyze history to identify third-party risks better.
• Analyze the Level of the Third-Party Risk: Mapping the potential risks can help you develop your risk mitigation strategies efficiently.
• Determine Necessary Steps to Decrease the Third-Party Risk: Prioritize all identified risks and their potential severity. This prioritization can address severe risks and bring the most efficient outcomes.

Potential Impact of Third-Party Relationships on Client's Data Security

Third parties are part of your business network that can directly impact clients to whom you offer your services or products. Although your organization has different relationships with any of these sides, your partnership with third parties can directly affect your clients' data security.

In collaboration with third parties, you may give third parties access to your organization's data assets, exposing data to threats that third parties can carry along your system.

Contractual Agreements and Compliance Clauses

Considering the importance of third-party relationships in guaranteeing your organization and client's data security, you must proactively involve the clauses in the initial contract with third parties, highlighting compliance-related concerns and requirements. This clause will highlight the partnership level and the consequence of violating the necessary regulatory requirements.

Clear and Comprehensive Contracts

Organizations must establish clear and comprehensive contracts highlighting all third-party compliance-related responsibilities and expectations. Including specific compliance clauses in these contracts provides additional protection and accountability to your organization.

You can take the preventive action to avoid confusion over compliance issues through:

• Negotiate Compliance Terms: During the negotiation process, you can revise the compliance standards, such as security, confidentiality provisions, and due diligence requirements.
• Approve Third-Party Agreement: To guarantee and execute an agreement within your organization, ensure the third party understands the terms and the associated risk.
• Apply Ongoing Third-Party Contract Review Process: The continuous review allows you to ensure the third parties follow performance standards. You can track any contract gaps concerning third-party risk and performance more efficiently.
• Reconsider Termination Process: Always consider the scenarios or triggers that can affect your contract duration with a third party, allowing your organization to extricate itself from the relationship in a controlled manner.

Compliance-Related Clauses in Contracts with Third Parties

In compliance, contractual agreements are vital in shaping your organization's partnership with third parties. To ensure the third parties follow your corporate compliance framework, you must involve clauses in the contract that impose compliance-related obligations on third parties and take remedial action in case of data breaches. Here is a list of clauses you must include in the clauses of the contract:

• Include a precise clause on audit rights records on reasonable notice to meet the necessary compliance terms and conditions.s
• Consider proper clauses on third-party duties to comply with compliance requirements and train employees in this respect.
• Write clear clauses on termination of contract and also cooperation in any investigation.
• Involve clause concerning the third party compliance with any rules and restrictions set out by business standards, operation, confidentiality, and security.

Case Studies

Real-world case studies can be a valuable learning experience for your organization concerning compliance challenges in third-party relationships. By examining case studies, your organization will gain insights into the significance of regulatory compliance management. These real-world examples can show how third-party inadequate compliance measures can cause reputational and financial damage to any organization.

1. Saudi Arabian Oil Company: In July 2021, due to the vulnerability of a third party, the Saudi Arabian Oil Company experienced a data breach, exposing 1TB of information about employees, clients, sites, reports, and project documents.
2. ParkMobile: In March 202, due to a vulnerability in third-party software, the mobile parking app ParkMobile experienced a breach exposing the records of 21 million users, including license plate numbers, email addresses, phone numbers, and vehicle nicknames.
3. Entira Family Clinics: In late 2020, due to a data breach within Netgain Technology, a third-party cloud hosting provider, Minnesota-based family medicine group Entira Family Clinics experienced a data breach, exposing the record of 199,628 individuals.

Best Practices for Maintaining Compliance in Third-Party Relationships

One of the efficient ways to manage third-party risks is to use the most practical strategies. These strategies can cover any aspect of third-party partnerships and offer their best proactive actions. Regular monitoring, training, and maintaining and managing compliance with third parties will be more efficient.

Continuous Monitoring and Auditing

Conducting sufficient due diligence before onboarding vendors and suppliers is crucial for checking third parties' backgrounds, financial stability, reputation, and security controls. Regular security assessments and audits can help your organization:

• Maintain security and compliance standards
• Help identify and address emerging risks before they become major issues
• Enable organizations to respond quickly to any incidents or breaches
• Minimize the impact on the business reputation and financial status

Regular Assessments of Third-Party Compliance

By regularly assessing third-party compliance status, your organization can identify any potential risks or areas of non-compliance. Through this continuous auditing, your organization can promptly address any compliance issues and minimize the impact on your organization's operations.

Implementing Proactive Monitoring Systems

Proactive monitoring allows you to anticipate and address potential issues, including performance metrics and anomalies before they impact your organization's performance or cause any disruption within your organization. Proactive measures can help your organization optimize system performance. For better monitoring, use these proactive action perspectives:

• Monitoring Activities: Set up the tools, software dashboards, and processes for active monitoring.
• Checking Login Activities: Apply tools like Middleware logs events to check service deployments, API requests, and data transactions and understand the timeline of activities.
• Tracing Events: Tracing events and activities to identify anomalies and understand any patterns in the system performance that could be prone to risks.

Ongoing Training and Awareness

To put third-party relationships into best practice, ongoing training, and awareness can be crucial in maintaining compliance. By educating employees and third parties on compliance requirements, you can provide a culture of compliance throughout your organization, keep staff informed of evolving regulations, and adapt compliance strategies to remain compliant in a rapidly changing environment.

Educating Employees and Third Parties on Compliance Requirements

Beyond the support from compliance professionals, having third-party training throughout your entire organization can have a broad and positive impact:

• Expand training programs to cover issues related to third-party compliance like anti-bribery and corruption
• Ensures staff are alert on staying updated on compliance issues

Staying Updated on Evolving Regulatory Landscapes

Due to the evolving nature of the regulatory landscape, you must have an internal or external team of experts to monitor and stay alert on the upcoming changes to the compliance regulations. To outsource compliance, you can use strategies for your adherence to regulatory requirements:

• Staying Informed: Keep your eyes and ears open for any changes to compliance laws and regulations, including market/industry-specific regulations and broader laws such as data privacy.
• Joining Professional Networks: Sign up for relevant law firms like Captain Compliance to guide your organizations through the ups and downs of regulatory changes. You can also subscribe to industry-specific publications and journals on regulatory updates and compliance matters.
• Following Relevant Industries: Search for experts, law firms, and other thought leaders on LinkedIn and collaborate with them to increase your chances of getting your collective opinions during periods of regulatory change.
• Communicating with Stakeholders: Keep stakeholders informed about the regulatory changes and their influence on operations to build trust and credibility with your customers.

Closing

Regulatory compliance is pivotal in building robust third-party relationships and ensuring ethical business practices. By protecting the interests of all stakeholders involved, a data compliance consultancy firm allows your organization to navigate a complex compliance landscape more effectively. Putting compliance on the frontline, we at Captain Compliance can help your organizations build trust with consumers and avoid legal and reputational damage while fostering long-term, successful partnerships with third parties.

FAQs

What is third-party regulation?

Third-party regulation is a set of rules and principles defining relationships between a business and external entities, such as vendors, suppliers, and service providers.

Learn more about third-party compliance excellence here

What are third-party regulatory risks?

Third-party regulatory risks are the potential cyber threats and challenges due to partnerships with third parties.

Check our article on the third-party risk assessment best practice here

What is third-party relationship management?

Third-party relationship management involves all processes and strategies organizations implement to maintain relationships with external entities, ensuring compliance with regulatory requirements.

Discover more on the third-party risk management tools here

What is the third-party risk management standard?

The third-party risk management standard is a set of best practices and guidelines organizations can implement to manage third-party risks effectively.

Check how to mitigate third-party risk here